Sonia contacted us by email. After she provided pricing – which was good in comparison to market price but not too low they sent samples. We wanted to try out 1 x 20′ container. They sent us the container but 90% of the goods were missing from container. We already have paid for the container. They have stayed in touch saying that they were going to see their factory to see what happen and then that they will come to visit us in North America.