A.O.T Forwarder Agencies Ltd. should arrange the shipment of our order. We asked the Chinese supplier to give our goods to them as forwarder. They arranged the shipment and get the BL from shipping company. But they avoid of dispatching original BL to us and asked 4,600USD!
Our company was looking for a supplier of an important chemical ingredient, Potassium Phosphate Dibasic (K2HPO4), for a cheaper price. Instead of selling 5 tons of potassium phosphate dibasic (as it was stated in the contract and invoices multiple times), they sent us 5 tons of sodium phosphate dibasic (Na2HPO4) contaminated with various other chemicals like NaCl and Calcium Carbonate!
I found this Indian supplier online, at the beginning everything seemed to be ok. the machine broke the same day I start running it. They don’t provide any warranty for this machine, and completely ignored that machine was faulty, but instead of any support, they charged an extremely high price for spare parts which I now need to get this machine running!
Without the official and original Bill of Lading transferred from the seller to the buyer, the buyer can’t take possession of the goods. The suppliers have a lot of leverage when they control the B/L. If your relationship turns sour, the supplier can manipulate the situation and use this leverage to extract additional payments from you.