We have placed an order of Caustic Soda with this Chinese company but instead of Caustic Soda we received Pure salt. We kept asking them for their COA but there was no answer.
Bad quality – declines each time I ordered from this supplier. First order was OK, the second – 10% of units failed. Third order – we had to fix all units to make them work – supplier credited us $500usd to do this.
I am a purchase agent from a company in Mexico and I found a company from Ahmedabad. Now the problem is this supplier is delaying their answers, at first they said they will not refund the money and now they are not saying anything!
Without the official and original Bill of Lading transferred from the seller to the buyer, the buyer can’t take possession of the goods. The suppliers have a lot of leverage when they control the B/L. If your relationship turns sour, the supplier can manipulate the situation and use this leverage to extract additional payments from you.
Ordered a product, did not receive it and they said we don’t have it in stock, we will send it to you next month even though when I placed the order, this girl, Jenny, confirmed the sale and the stock availability…