I received the custom printed samples of my paper bags from Guangzhou Huaisheng Packaging Co., Ltd and placed my order. Now, 5 months later, I have still not received my order and get no response to my emails anymore.
I had constant email contact with a Man named Michael, who worked for the company about my custom printed paper bags. He sent me 2 samples of the 2 different bags we ha been working on. I received the custom printed samples and then placed my order. It is now 4 months later and I have no received my order and Michael will not respond to my emails.
Our company got the samples from First-Horse Metal Products Co., Ltd ( 江门市新骏成金属制品有限公司), the samples were of good quality and our client placed an order with this company in China. It was a big order and big money.
When they delivered the goods, our company and our client was very upset, because of very bad quality, too much different from the samples they have sent to us before.
I placed my second order with Shijiazhuang Fine Textile Co., Ltd. They missed all of our deadlines and after months of stress and pushing them they finally shipped my goods 3-4months after the agreed date. I have tried to discuss these matters with Shijiazhuang Fine Textile Co., Ltd for 6months and they will not take my phone calls, answer my skypes or respond to my emails.