We had such a bad experience with the Chinese company, CNSUN Group (HK) Limited. We sent the inquiry to this supplier but our email was re-directed to a hacker so all our communications were sent to the hacker. It was unnoticeable because all the certificates and documents were being provided by the hacker. But worst was that the payment for our order was also sent to the hacker’s account..
After reading our blog post on the Shanghai Surprise, some readers ask if anything can be done to get money back. The chances of recovering funds are not good in the case of the typical “Shanghai Surprise” but there have been rare instances where things worked out for the buyers. Read more about it in this article.
Make sure the name on the contract is the same as bank account! Don’t send large payments to private accounts. Visit the supplier for audits and inspections during your order. If the buyer schedules an onsite visit to check an order, it will become clear pretty quick if the supplier is not aware an order has been placed!