They are a gold member of Alibaba, they have sent products to Canada before as this is how we have come to order from them, once the money was sent we barely had news, we talked to different sellers (Linda, Alex, Chloe) and when we say that our seller( her name is Crystal), nobody answers anymore.
This company sent us samples of the bag for our approval. The sample was perfect! Nevertheless, before we confirmed the order, we sent a person to make an audit report of the factory. After sending 40% down payment they suddenly, on 6th May, stopped to communicate with us.