This Chinese company named Hammax Industries Limited or Hammax Industries Group is not a real factory in China. It’s fake and offer us poor quality aluminum foil pans with delayed delivery over one month.
After paying the sample charge to them, the girl called Jennie Chiang follow it up. But she misunderstood our requirement and made the wrong black color of my paper bags.And they refused to make the new samples ! I have no choice, I have to paid extra cost against to ask them to make the new samples. I already paid much on it, if I looked for another new supplier, I lost more. However, they failed again, as they don’t have the experience to print the black color same as my designs on the paper bags!
The first 2 orders were all ok. The 3rd order was wrong delivered and not correct products sent. After 4 month, they sent the order again, to wrong address, not to me. I paid more to send more products but the suppliers did send nothing. All the time from week to week, they say the factory works hard and they will send the goods next week. I lost 5,800 USD and have nothing from this factory but 150 emails !!
There were delays with every order due to quality problems. These were simple problems that should have been caught by the factories in house QC. We had orders from two locations in Fujian and due to quality issues I was forced to return several times. No reimbursement was ever given for failed QC’s. Jordan Lai, owner, showed not ability to control quality.
When I visited Guangzhou XY printing CO., Ltd, they give me their office address. Then they bring me to some kind of big printing factories for visiting, and tell me that it’s their own factory, actually it is not. The worse thing is that, when I placed the order to them, they didn’t make it with the factory I visited, but a very small factory with lower quality.