The item supplied was the of very poor quality: material, workmanship, incorrect colour, the garment was a total disappointment. The company is not interested in refunding the money, contacting me regarding an apology or explanation. DO NOT, under any circumstances, order from this company in China, there are a scam !!
It was really a bad experience with the Chinese supplier. I gave them more money than what they asked because initially they ask me certain amount on invoice and later they asked me to give more money that I paid to them. They send me material but when I checked the material at customs it was nothing but stone dust!
We are facing a big problem with this company in China. We ordered A4 paper 80 G for $25740 with the full LC and they sent all documents to our LC issued bank (Burgan Bank Kuwait) with the condition of LC and the bank sent us an advice letter to release the documents and send the payment. Now Shijiazhuang Xuyong Import And Export Trading Co.,Ltd stopped responding completely.
Contact is John and we paid this company for a batch of CNC steel parts. They were not able to make the samples (not sure they even tried) and they refused to refund the money. This company is gold supplier, audited, verified and all what is possible on Alibaba.
I personally visited this company’s office in Yiwu, China. Nevertheless, when we received the first goods from Synid Quzhou Solid Industry Co., Ltd, they were not according to the samples and we lost a lot of money.
We sent LED lights back to this company for repair at our expense which they assured us they would refund along with the returned repaired lights, one year later we are still waiting for a positive response.
I am very unhappy as we lost $3800USD on a batch of very poor quality products. We were originally sent samples and had ordered a prototype with the company. I did have some concerns with our prototype with the black print coming off the lids on each Dosette which state days of the week. Other samples sent to us seemed to be ok.