Megasoft (Fujian) Hygeine Products Co., Ltd sent me samples of the product and also emailed me some pictures. I went ahead and placed the order. When the goods arrived, the quality and products were completely different to what I confirmed.
We received 3 orders from this Chinese company during 5 months. 1st order – with 1/4 defected goods, 2nd and 3d orders – 100% flasks with defects. The problem is not in the color or construction, the problem was in vacuum! We received the flasks without vacuum.
I have agreed with one of the owners that I will introduce him to South African businesses and in exchange he will pay me a 5% commission on every order placed with him via these companies. After introducing the supplier to South African companies he began to negotiate with them directly and transact without keeping me updated or even telling me he was doing so.
A.O.T Forwarder Agencies Ltd. should arrange the shipment of our order. We asked the Chinese supplier to give our goods to them as forwarder. They arranged the shipment and get the BL from shipping company. But they avoid of dispatching original BL to us and asked 4,600USD!
Shenzhen Global Weiye Clothing Co., Ltd. sent emails directly to our customer for the repeat order, along with the previous order email trail which gave away our pricing, supplier details, and order information. This is a large and locally owned NZ enterprise which we gain many orders from. Luckily they forwarded the emails to us for our comment.