Goods were shipped to Spain but all the crates were broken or damaged and aluminum were warped and twisted. The Chinese manufacturer agreed in writing to compensate but after 6 months they have also twisted their words and do not want to pay for all the rejects anymore.
The sample provided by the Chinese manufacturer was not identical to the dresses that were supplied upon the first order. The sizing was incorrect and the zips were in the wrong location. This has made the full stock unusable and not sellable.
The equipment shipped to us was as mentioned in the quotation, but when arrived we found damages due to internal corrosion of parts. The key component cannot be used as the motorized parts have seized up. We have send picture to supplier and found poor response. They have ask us to contact another person, saying they don’t know about it.
We bought an outdoor furniture set from this Chinese manufacturer as a test sample for export, the quality of the cover that was purchased in combination with the set turned out to be so inferior that it fell apart under moderate sunshine after only six months!
After numerous successful transactions, this manufacturer loaded a 20′ container with trash and another company’s leftovers and shipped it to me after USD$30,000.00 payment was completed via wire transfer. I do not know why, no explanation or reason given. Perhaps they have gone out of business? They do not return e-mails or phone calls anymore.