We ordered LDPE granules mix of virgin and re-process. as per agreement we paid the 30% . they said they start process the goods. after 10 days they said goods ready send a images. with out any doubt i send rest of 30% payment.
We received the PI and Sales Contract from Chifeng Jiusheng Conomy and Trade. We paid the deposit and confirmed packing details. The goods were shipped, but there were about 380kgs less of GW. The supplier insists that they loaded correct weight, but have no confirming document. The seller does not confirm their fault and gives no compensation for underloaded goods.
SBT Japan do not give any update. Their agents have taken lot of commissions from us, and therefore we have to stick to the LC without letting it expire and be cancelled. Because of this delay, due to rates changes, and taxes, I will have to pay about USD 8,000 additionally now.
I am raising a complaint about an order not received from Shenzhen Electronic Co.,Ltd. in the amount of $914.00! I ordered various electronic samples from the web site, www.shenzhen-electronic.com. I received an email the same day that confirmed my order in the amount above. I was also told that I would receive the merchandise within two to four weeks. However, I never received the merchandise.
Firstly they told me that only 2 tablets and 3 keyboards were in the package.
I asked if the box was damaged or had been opened. They said No.
I explained that it would seem very unlikely that 2 keyboards could magically disappear from the box. She also said that they 3 keyboards they did receive were working and they thought i was being too “strict” I asked her if she did look at the video i sent, which she said she had. i asked her again if she looked at the video and if the keyboards were working on the video. She agreed that they were not working on the video. i politely told her to be quiet, as the keyboards clearly did not work, as my team spent 2 days trying to make them work.