Hiep Phat Co lt Toan Mai Duc

I have found this business online ” http://www.hiepphatwoodcrafts.com/about-us.html, the business owner his name Toan mai duc , I have sent him money first time 400 to send me the samples to my store in Japan he did , second time , I bought from him, he sent items by FedEx , but 20 % of the items were missing he said, it was due to new year rush…. Anyway I have placed a second order and it was ok but quality not like I was expecting , anyway on October 2014 I have placed my biggest order with him 14,000 dollars i wired him 7 k I don’t hear from him,