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Changzhou Courage New Materials Technology Co Ltd

Changzhou Courage New Materials Technology Co Ltd

Are you performing due diligence on Changzhou Courage New Materials Technology Co Ltd from China who sells SPC Luxury Vinyl Plank Flooring? If so, you may want to read the below review of the experience of one buyer and their recommendation to consider when dealing with this company.

You will also find some links to help you find more related information about Changzhou Courage New Materials Technology Co Ltd on Supplier Blacklist and on Google as well as other bad suppliers of SPC Luxury Vinyl Plank Flooring reported here on SBL.

Changzhou Courage New Materials Technology Co Ltd

Buyer’s Nationality:
Canada

Seller:
Changzhou Courage New Materials Technology Co Ltd

Seller Website:
www.lanmeco.com

Seller Address:
28th Nanhuan Eastern Rd, LiYang District, Changzhou, 213000, China

Initial contact with the supplier:
Search Engine

Type of product(s) being purchased:
SPC Luxury Vinyl Plank Flooring

Value of the Purchase Order when the incident occurred:
100,000 to 1,000,000 USD

Destination market of order in question:
US or Canada

Type of Complaint(s):
Missed Lead Times, Compromised Intellectual Property, Lack of Labor, Contract Violations, Scams & Other Unethical Activities

Stage of relationship with the supplier at the time of the incident:
Order #3-5

User Experience:
Samples were requested as our usual requirement. Samples sent were extremely good. Order was placed after Virtual tour to factory and verifying all checkmarks before we proceed with Factory. 1st order was placed with deposit for 1 container. When Ist shipment received, we were happy with quality. Next Order was placed for 2 more containers. We started finding issues when received second shipment of 2 containers. Virtual meeting was arranged with Frank Wang and he was made aware. He promised all new orders will be shipped with more extensive quality controlss and checks, He even sent me Samples to verify. I sent him sample plank for him to check quality issue with his second shipment. He agree to improvise the locking system of SPC vinyl Planking.

New order was placed for 2 more containers. By this time we already reach busy season and another shipment was placed with 4 containers. He delayed 3rd shipment of 2 containers by two months. now i was expecting to receive 6 containers in total by July 2022. When 6 containers arrived, we check physically checked planks which looked ok. we started selling our SPC floors received and each and every of our customers complained about cheap and easily broken planks. They even realized that locking system on short sides of planks dont work. Each and every customer returned products to our warehouse. Even We received a return load from our big client who returned us 15 Pallets of flooring because of quality concerns and issues. We had been dealing with this client for more than 6 years, and they never had any quality issue with our products before.

Frank wang was made aware, he intitially promised to find some resolution but stopped answering my emails phone calls, and whatsapp messages

User Recommendations:
Do NOT Trust Frank Wang, and Nicole. They are SCAMMERS. They arrange samples from different factory which are extremely good quality samples, and actual products you will receive will be cheap quality. You will end up paying to dispose of materials in your country .

ZERO responsibility and scammers = Frank Wang & Nicole at Lanmeco.com


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