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Jiaxing Landy Opto Electricity Co Ltd

Jiaxing Landy Opto Electricity Co Ltd

Are you looking for information on the company Jiaxing Landy Opto Electricity Co Ltd located in China who sells LED Lighting Panels? If so, read below to read one buyer’s experience with this company.

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Jiaxing Landy Opto Electricity Co Ltd

Buyer’s Nationality:
Netherlands

Seller:
Jiaxing Landy Opto Electricity Co Ltd

Seller Website:
www.tenestar.cn

Seller Address:
Building No.2 Henggang Village, Baibu Town Haiyan Country, Jiaxing, Zhejiang, 314312, China

Initial contact with the supplier:
Trade Show

Type of product(s) being purchased:
LED Lighting Panels

Value of the Purchase Order when the incident occurred:
6,001 to 12,000 USD

Destination market of order in question:
Western Europe

Type of Complaint(s):
Missed Lead Times, Contract Violations

Stage of relationship with the supplier at the time of the incident:
Order #3-5

User Experience:
We are dealing with this company for 3 years now. at first goods were delivered in proper condition, later some minor mistakes occurred but were workable.

Second last order we had complaints from clients already, which factory promised to solve.

Latest order was rejected by clients due to quality problems.

After long time negotiating they remade part of order but in wrong led colour which cannot be fixed anymore.

The total indifference of their sales manager and total lack of after sales makes me writing this complaint.

User Recommendations:
It is still hard to work with factories in China, due to mentality difference.

Even after 20 years experience..

Continuously quality control is mandatory.

User Submitted Image 1:

User Submitted Image 2:


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