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Shandong Xinjude Metal Material Co Ltd

Shandong Xinjude Metal Material Co Ltd

Looking for information while you are performing due diligence on Shandong Xinjude Metal Material Co Ltd from China who sells Aluminum Perforated Metal Sheets? If you’re looking for information on this company then read the below experience of one buyer who ended up having problems with this company.

You will also find some links to help you find more related information about Shandong Xinjude Metal Material Co Ltd on Supplier Blacklist and on Google as well as other bad suppliers of Aluminum Perforated Metal Sheets reported here on SBL.

Shandong Xinjude Metal Material Co Ltd.

Buyer’s Nationality:
United States

Seller:
Shandong Xinjude Metal Material Co Ltd

Seller Website:
sdxjd.en.alibaba.com

Seller Address:
A-1115, Chuangye Mansion, Liaocheng, Shandong, 252002, China

Initial contact with the supplier:
Direct Buy Website

Type of product(s) being purchased:
Aluminum Perforated Metal Sheets

Value of the Purchase Order when the incident occurred:
6,001 to 12,000 USD

Destination market of order in question:
US or Canada

Type of Complaint(s):
Scams & Other Unethical Activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
I searched several aluminum suppliers through Alibaba.com. Since Shandong Xinjude is the cheapest, our company decided to purchased 200pcs of Perforated Aluminum Metal Sheets to ship directly to our address. So they also contracted the shipper and broker for our shipment. We paid 50% down payment and remaining 50% balance prior to the shipment. Before they shipped our goods, they sent us photos of the goods and the packaging which are all okay. The shipment did take a long time but we patiently waited for. When we finally received our shipment and we open the packaging, we are surprised to see 2 full blocks of metal (??) and not what we ordered from them.

We contacted the shipper to check if it’s the correct shipment for us and they told us it is and we should contact the supplier (Shandong) for any issues. We complain it to our sales rep, Sophia but another sales rep replied and told us Sophia is no longer with the company and I should contact their manager, Mr. Ding through Whatsapp since he does not have an email. After several messages in Whatsapp, Mr. Ding doesn’t accept that they sent us wrong goods and he even suggested that we might doing this on purpose(??) which is very ridiculous. We sent him photos and videos but still he said there’s nothing wrong on what they sent to us.

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