SUPPLIER BLACKLIST

Trackpro Industrial Co Limited

Trackpro Industrial Co Limited

Are you performing due diligence on Trackpro Industrial Co Limited from China who sells 8 Canbus GPS Trackers Software? If so, read on below to read one buyers experience when trying to buy 8 Canbus GPS Trackers Software.

You will also find some links to help you find more related information about Trackpro Industrial Co Limited on Supplier Blacklist and on Google as well as other bad suppliers of 8 Canbus GPS Trackers Software reported here on SBL.

Trackpro Industrial Co Limited

Buyer’s Nationality:
Italy

Seller:
Trackpro Industrial Co Limited

Seller Website:
www.trackpro-cn.com

Seller Address:
TaiKe Buliding, Taike Road, Xia Meilin, FuTian District, ShenZhen, 518047, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
8 Canbus GPS Trackers Software

Value of the Purchase Order when the incident occurred:
Under 1,000 USD

Destination market of order in question:
Western Europe

Type of Complaint(s):
Missed Lead Times, Lack of Labor, Contract Violations

Stage of relationship with the supplier at the time of the incident:
Sampling/Testing

User Experience:
We had brought 8 units from them for a project. The tracker specifications don´t fully match with reality.
Incomplete and erroneous documentation lead us to ask them for server software code as for us it was impossible to make it to work (no handshake). Then they sent a new firmware (what means we will never have success by ourselves coding software for these trackers).
They promised the software ready in 1 week. After 1 month without software doing what we requested we realised they wasted our time, money and produced a big delay in our project.
We had asked for charge-back for the useless software (didn´t request tracker refund) and then they stop communication.

User Recommendations:
Very really careful when dealing with Chinese suppliers

User Submitted Image 1:


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