Need more information on Gentle Electronic HK Limited located in China? If you’re considering doing business with this company, read below to read one buyers experience with when they were looking to source Integrated Circuit from them.
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Gentle Electronic HK Limited
Gentle Electronic HK Limited
23H Feida Ge Yingda Garden, Taibai Road Luohu, Shenzhen, 518029, China
Initial contact with the supplier:
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
100,000 to 1,000,000 USD
Destination market of order in question:
Type of Complaint(s):
Contract Violations, Scams & Other Unethical Activities
Stage of relationship with the supplier at the time of the incident:
We have Purchased Integrated Circuit from “Gentle Electronic (HK) Limited”, They sent good samples – 50nos. Based on that thereafter we purchased 90,000nos same part, however “Gentle Electronic (HK) Limited” has played majorly sending us failure and fake parts. we tried earlier to test the parts and send, we requested to make supplier assessment at their site for which they didn’t accept or allow us inside their office. Being Chinese suppliers are new to us, we purchased 90,000nos and later found function failure and it caused huge loss.
When escalated to “Gentle Electronic (HK) Limited” they were replying unethical terms of warranty which wasn’t agreed by us and even considered the purchased parts were not crossed that period. Still they kept us away putting us into trouble. after lot of struggle we could able to recover payment for 50,000nos. however for the balance 40,000nos worth of 120,000USD wasn’t replaced or refund to us. we have raised legal proceedings on them, also notified Indo-China Chamber of Commerce, China Embassy, Air Customs – India, Local Tax Department in China to take necessary action on this supplier. We request you not to purchase any parts from them.
Vasudevan – BDM
Please don’t rush to suppliers due to IC shortage, make proper evaluation before pursuing your purchase. Get the Owner contacts and ID cards before making any payments. It is better to execute the orders thru HK Escrow, Alibaba etc.,. who gives trade assurance.
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