Are you performing due diligence on ZLYS Special Steels from South Africa who sells Stainless Steel Pipes? If so, read on below to read one buyers experience when trying to buy Stainless Steel Pipes.
You will also find some links to help you find more related information about ZLYS Special Steels on Supplier Blacklist and on Google as well as other bad suppliers of Stainless Steel Pipes reported here on SBL.
ZLYS Special Steels
Buyer’s Nationality:
South Africa
Seller:
ZLYS Special Steels
Seller Website:
www.zlsyssteelgroup.com
Seller Address:
Senderwood Q, Gauteng, 2145, South Africa
Initial contact with the supplier:
Search Engine
Type of product(s) being purchased:
Stainless Steel Pipes
Value of the Purchase Order when the incident occurred:
12,001 to 25,000 USD
Destination market of order in question:
Republic of South Africa
Type of Complaint(s):
Scams & Other Unethical Activities
Stage of relationship with the supplier at the time of the incident:
Initial Order
User Experience:
Dealt with Cynthia Li, Sales Manager, email, telephone, WhatsApp. Short shipped our pipes, packing list stated crate sizes and we have subsequently calculated that it would be impossible for the correct number of pipes to have fitted in the declared crate sizes. No weighbridge receipts within the order and shipment chain. Problem only detected when unpacking. Short supplied 732 pipes out of an order for 2000 pipes. Carton size we since established, was too small for the quantity of pipes. They then agreed to supply the 732 pipes, if we ordered 1500 pipes they would discount by the amount short supplied. So essentially we were receiving the short supplied pipes of 732 plus a further 768 pipes but only paying for 768.
We paid a further 30% on the 768 pipes and then they started asking for more orders saying they could not do the deal. We have a signed order and their PI evidencing their agreement. I have engaged on a couple of occasions and spoken to Cynthia but for the past month, I have been able to get hold of her and any emails are unanswered. The land line on their website goes unanswered.
User Recommendations:
Yes – obtain full company profile, other contacts, understand the company hierarchy,
insist on 3rd party inspection and weighbridge certificates every step of the way.
Shop floor, shipping agent, shipping line. Its protracted but worth it.
Next Steps, Take Action
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Need More Info on ZLYS Special Steels?
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