Shandong Oude Metal Materials Co Ltd

Have you been doing research on Shandong Oude Metal Materials Co Ltd located in China sells SS304? If so, read on below to read one buyers experience when trying to buy SS304.

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Buyer’s Nationality:
India

Seller:
Shandong Oude Metal Materials Co Ltd

Seller Website:
www.oudemetal.com

Seller Address:
Wuxi, Jiangsu Province, 214000, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
SS304

Value of the Purchase Order when the incident occurred:
3,001 to 6,000 USD

Destination market of order in question:
India

Type of Complaint(s):
Scams & Other Unethical Activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
Snapshot of fraud is as follows:
• I got this supplier link on MADE IN CHINA website as SS Pipe manufacturer – https://aluminum-pipe.en.made-in-china.com/360-Virtual-Tour.html . As this company is Diamond rated, I started to chat on made in china trade messenger with its sale person Ms. Bruce (+86 139 6300 7097).
• I shared my requirement to her (attached for your reference), She shared the Quotation (USD5236.975) and Lead time as 7-10 days.
• We requested for the sample, she charged us for sample as USD 65 and we paid that sample cost by Alibaba link (https://cashier.alibaba.com/linkpay/payProxy.htm?param=58a6f6d7bbd3d8d8e02381a9ba0f0832350fe9e665b61ccac6b83a48801fe836-0da6a80a9f71416182e9a8ab9f25ca28:1645147881765)
• We requested to send the sample to Mr Victor for initial checking and then victor sent to us.
• Samples were ok as per our requirement (size and 100% Non-Magnetic)
• I negotiate with her and request her to make the production in 7 days, she agreed and shared the PI ( USD 4289.87, attached for your reference) and production time as 7 days.
• We made her payment, details are attached.
• After 7 days, I asked the status of my order then she started to make excuses, I followed her on mail / whatsapp /call but not get any positive response.
• Because of the delay, I requested to ship the material by AIR not by sea, then She asked for USD 600 extra for special packing in air shipment.
• I asked her why special, then she replied there is a standard for metal shipping through AIR by their Govt. we paid her USD 600.
• I asked her for third party inspection but she denied because of Corona there and she told it’s a govt. rule nobody outsider can enter in her factory.
• Then I asked photo graph and video of packing and size but not satisfactory videos (only simple wooden packing not any special packing seen) shared by her, some of them are attached for your reference.
• Then material is shipped by our Freight Forwarder and we got the Two Boxes as confirmed the weight 1160 kg. same weight and size box we received.
• When we opened the wooden packing there is only metallic Box (Iron Sheet) inside the wooden box.
• We try to open that one but it is heavy so we drill on that and found it was empty, video is attached for your reference.
• There were not any pipes inside, I share this information to Ms Bruce and her boss.
• But there is not any satisfactory response from their side.
• We are about to lose this order along with financial losses.

This company is a diamond rated on made in China (https://aluminum-pipe.en.made-in-china.com/360-Virtual-Tour.html)and Gold supplier in Alibaba (https://oudesteel.en.alibaba.com/).

User Recommendations:
We are into the import business from past 10 years and never ever faced such incident from China suppliers earlier. But, now, except for our regular suppliers, we will thoroughly get the inspection done from verified 3rd party before getting involved with new supplier.

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