Are you looking for information on the company Shanghai Tongjie Image Production Co Ltd located in China who sells Labels? If so, read below to read one buyer’s experience with this company.
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Shanghai Tongjie Image Production Co Ltd
Buyer’s Nationality:
Australia
Seller:
Shanghai Tongjie Image Production Co Ltd
Seller Website:
www.shtongjie.com
Seller Address:
No. 1650, Laifang Rd, Jiuting Town, Songjiang District, Shanghai, Fujian Province, China, 201615
Initial contact with the supplier:
Search Engine
Type of product(s) being purchased:
Labels
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
Australia/New Zealand
Type of Complaint(s):
Contract Violations
Stage of relationship with the supplier at the time of the incident:
Initial Order
User Experience:
I purchased many thousands of stickers/labels from this company.
First they didn’t send me a proper proof of the sticker like other companies. I thought this was odd. The die cut was completely off and the lady (Cecilia Lee) said the proof really doesn’t mean anything and they would be cut perfectly. After they cut them they were totally wrong… But actually they said they would do it again and I’m waiting on that.
The second issue was the color.
I need to put my stickers on a white container but when the stickers arrived they were a light purple ( the stock paper was purple) Cecilia blamed me and said first that the color i received was totally fine. Later she said it was my fault I never told her I needed pure white.
I have done business with a dozen other sticker companies and I have never needed to say (pure white)
If the file I give the company has color print or images on white background then obviously I need pure white background.
If a company has 2 different stock colors they need to confirm this with the customer first.
Now Im out 500USD. And now waiting for the other half of my order.
The picture on the right side is a local supplier i used and is actually white… The ones on the left side are what Cecilia calls milky white.
User Recommendations:
Just don’t bother with this company. They will try to blame you. They are totally unprofessional.
User Submitted Image 1:
User Submitted Image 2:
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