Have you been doing research on Yongkang Tianyi Co Ltd located in China sells ABS Molded Guitar Case? If so, read on below to read one buyers experience when trying to buy ABS Molded Guitar Case.
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Yongkang Tianyi Co Ltd
Buyer’s Nationality:
South Africa
Seller:
Yongkang Tianyi Co Ltd | 永康添易有限公司
Seller Website:
www.tainyi.cn
Seller Address:
No. 149 Si Lu Industry Area Yong Kang, Zhejiang, 321300, China
Initial contact with the supplier:
Introduced by a 3rd party
Type of product(s) being purchased:
ABS Molded Guitar Case Music Accessory Box
Value of the Purchase Order when the incident occurred:
25,001 to 100,000 USD
Destination market of order in question:
US or Canada
Type of Complaint(s):
Contract Violations
Stage of relationship with the supplier at the time of the incident:
Initial Order
User Experience:
I signed a contract on behalf of my US client and placed the order. After 3rd party inspection (V-Trust) the factory contacted the US customer directly and arranged direct payment of the 60% balance to the factory direct. I was circumvented/excluded. I have not been compensated for my quality management and guidance on this intricate product that the blacklisted factory took 12 months to complete. Black listed factory has no experience in manufacturing to international standards and submitted multiple sub standard samples. The blacklisted factory claimed to have export/international experience and provided international customer names yet lack of basic housekeeping showed hairs and dirty fingerprints embedded in coated product surfaces and unfinished edges and multiple scratches and marks on glossy surfaces. Blacklisted company needed a lot of training to understand the full implication of ‘following a buyer’s sample’ provided. Severe incompetence of the blacklisted company resulted in a painful 12 months lead time of re-doing and machinery break down and mold damage – and after all the guiding and hard work from myself to meet international standards – the factory circumvents my intermediate company in China (THE EXPORTER) that signed the contract with the factory – and demands direct payment!!!!! This is FRAUD !!!
User Recommendations:
NEVER TRUST A CHINESE MANUFACTURER TO MANAGE A THIRD PARTY INSPECTION AND GET TO KNOW THE BUYERS CONTACT THROUGH THE THIRD PARTY INSPECTION COMPANY.
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