Hebei Yanhe Import Export Co Ltd

Looking for information on Hebei Yanhe Import Export Co Ltd who is based in China that sells Copper Wire Scrap? If you’re looking for information on this company,  then read the below experience of one buyer who ended up having problems with this company so you make sure you avoid having the same problems also.

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Buyer’s Nationality:
Pakistan

Seller:
Hebei Yanhe Import Export Co Ltd

Seller Website:
www.china-yanhe.com

Seller Address:
Southwest Road, Limao Street, Guangzong, Xingtai, Hebei, 054000, China

Initial contact with the supplier:
Search Engine

Type of product(s) being purchased:
Copper Wire Scrap

Value of the Purchase Order when the incident occurred:
25,001 to 100,000 USD

Destination market of order in question:
Other

Type of Complaint(s):
Missed Lead Times, Contract Violations

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
I was contacted by Ms. Anna (Sales representative) of HEBEI YANHE I&E Co Ltd.

Email: anna@china-yanhe.com
Contact: whatsapp & Wechat: +8615822716138).
Other Salespersons: Ms. Cathy (cathy@china-yanhe.com) & Ms. Helen (helen@china-yanhe.com) used same number (whatsapp & Wechat: +86 178 3110 1168).
General Manager: Mr. Dongbiao Sun.
Company Registration: 91130531MA0FBMKY6H
Export Authorization: 15533638808

We have coordinated and agreed on conditions; We signed Purchase Contract ref # PK SB I- CNYNH/ 21/0002). first of all, they refuse to sign a contract through the E-Signing option. They used an inserted images (Sign and Stamp) making it strange. I asked the reason they said Adobe signing (Auditable) signatures was not supported in China. We agreed on product name: COPPER WIRE SCRAP under HS CODE: 7404.0090.

I have issued 100% LC as per agreed payment terms against Performa Invoice. Some Compliances were mentioned in LC (Specially Loading and signing of Delivery Note signed by my trade assurer). Till this phase, everything has been managed well. After delivery and placement of seal company were very active. Loading was done on the 24th of July 2021. Shipment was scheduled for the 29th of July 2021. After loading container has departed and no news. on 30th July 2021 I asked for shipment information. A very vague picture unable to read was shared. I have started getting concerned. I managed to get tracking information from that picture. finally, i managed to see the booking is done. But B/L was not issued. and delivery date was for 4th of August 2021. I extracted information and shared it with the company. They said they are finding solutions. Booking info at OOCL (Shipping Line): BKG # 2674485110 (Shipment Route: TIANJIN – CHINA to KARACHI – PAKISTAN) which was changed again to the 8th of August 2021. I asked and they told me complications on the export declaration. and they told it’s booked for the 10th of August 2021. I verified from OOCL which was not correct. As Booking was still in draft and no BL issued. The shipment date changed to 16th of August 2021. When I asked the company they said we are in contact will let you know. On 14th as per information container returned (EMPTY / LOADED) no news.

On the 16th of August 2021, they told me because you have this LC that’s why we faced a problem in loading. I asked what is the problem but they never told me the problem but kept saying LC doesn’t work. Later on, I collected information through my freighter (not involved in this process) told me that they tried to book shipment under different HS Code (finished product)which has heavy duties for import they were trying to save money on the export declaration. When I went back to the supplier and asked why violating LC, PI, and contract. They said we have decided to cancel all and now if you want to do trade do TT with us. you have to pay in advance. Otherwise don’t disturb us. My trade assurer contacted them and they misbehaved with him (who are you and why you are asking us).

Go away and don’t disturb us.
They have started pressurizing and insulting people.
They kept hiding true information and keep lie till today.

User Recommendations:
Whatever situation; Never do T/T especially.
If making advance use proper banking channel and asked for a bank guarantee or Surety Bond equal to the amount paying in advance. BUT NO T/T at all. Even you can stop doing business not finding a credible company willing to do legal way.

Legal approaches protect you from a bigger loss.
Especially companies in China dealing with Scrap mostly are not reliable. So, do not make a T/T for a single US Dollar. thinking 10 times instead of getting greedy.

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