Morstar SDN BHD Hung Fung Enterprise

Are you performing due diligence on Morstar SDN BHD Hung Fung Enterprise from Malaysia who sells Computer? If so, read on below to read one buyers experience when trying to buy Computer.

You will also find some links to help you find more related information about Morstar SDN BHD Hung Fung Enterprise on Supplier Blacklist and on Google as well as other bad suppliers of Computer reported here on SBL.

Buyer’s Nationality:
United Kingdom

Seller:
Morstar SDN BHD Hung Fung Enterprise

Seller Website:
www.my1419919334ayxa.trustpass.alibaba.com/?spm=a2700.shop_co.112.1.36e11268EqW37g

Seller Address:
15 3rd Floor, Lorong 2, Jalan Tuanku Osman, Sibu, Sarawak, Malaysia

Initial contact with the supplier:
Direct Buy Website

Type of product(s) being purchased:
Computer Components

Value of the Purchase Order when the incident occurred:
1,001 to 3,000 USD

Destination market of order in question:
Western Europe

Type of Complaint(s):
Scams & Other Unethical Activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
My contact’s name was Sara Lin.

I made an inquiry about Ryzen 5 3600 CPUs they had listed on Alibaba. They immediately insisted that communication was moved off the website. They had quoted me free shipping, but then sent me an invoice that included $350 for shipping. I queried this and they said:

“There was no error in the Invoice,  The cost of 149.99 is approx $150 / Pieces so the $150 / Pieces is correct.

On the shipping cost for the shipment delivery, we would give you Free Shipping so the shipping cost will be deducted for you.

You should proceed with the payment of $1,500 USD Only with the Proforma Invoice provided, we have noted in our record the cost including Free Shipping.”

Clearly, this would be highly irresponsible because my business records would not match my accounts.

They eventually sent a replacement invoice that removed the shipping cost but still had a price per item that was higher than quoted. They repeatedly asked for payment with growing impatience. Eventually, I expressed my doubts about them and insisted we use Alibaba’s Trade Assurance system. They replied:

“There is no different between buying here directly or with Trade Assurance, The trade assurance simply means the seller/supply is in contract with you as buyer with a commitment to fulfilled the transaction as stated in the Proforma Invoice as a contract between both pirates (Seller & Buyer)

You will have to process the payment transfer before Trade Assurance can be issued to you. I will process your trade assurance after payment is received in our bank account.  100% Advance CIF is what we provided.”

This is a blatant lie and a clear attempt to avoid any kind of scrutiny.

On Alibaba, they used a Malaysian address. On the invoice, they used a Chinese address.

User Recommendations:
Take your time. Don’t give in to their impatience. If your gut tells you that something is amiss, step back for a day, re-read everything and look for inconsistencies. Make sure the invoice company details match the company you initially contacted.

Next Steps, Take Action

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