Are you researching possibly doing business with Omega Computech Co Ltd from Hong Kong who sells PC Case? If so, you may want to read the below review of the experience of one buyer and their recommendation to consider when dealing with this company.
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Omega Computech Co Ltd
Omega Computech Co Ltd | Coolzer | Hongkong Sinophy Technology Co Ltd
Flat RM 1401, 14th Floor, Easey Commercial Building 253-261 Hennessey Road, Wan Chai, Hong Kong
Initial contact with the supplier:
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
6,001 to 12,000 USD
Destination market of order in question:
Republic of South Africa
Type of Complaint(s):
Missed Lead Times
Stage of relationship with the supplier at the time of the incident:
Their company took a deposit of 30% and didn’t want to return. They were finding the reasons not to ship the goods and finally said that they cancel the order and take the money as “the compensation of their losses”.
As our company had other suppliers – we asked them to talk to their CEO. Finally, they agreed to produce but with significant delay.
This company acts as an agent of a factory.
They didn’t pick up the phone and declined our calls.
This company is an agent of a big factory named Coolzer. And the factory fulfills their obligations fully. But this agent is still working in this field because the factory needs their service anyway (as the factory doesn’t have a sales team knowing English). So better to place bigger order to a factory rather than to have a risk to lose your deposit.
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