SUPPLIER BLACKLIST

Shenzhen The One Technology Co Ltd

Shenzhen The One Technology Co Ltd

Need more information on Shenzhen The One Technology Co Ltd located in China? If you’re considering doing business with this company, read below to read one buyers experience with when they were looking to source IPTV from them.

You will also find some links to help you find more related information about Shenzhen The One Technology Co Ltd on Supplier Blacklist and on Google as well as other bad suppliers of IPTV reported here on SBL.

Shenzhen The One Technology Co Ltd

Buyer’s Nationality:
United States

Seller:
Shenzhen The One Technology Co Ltd

Seller Website:
www.theone-best.en.alibaba.com

Seller Address:
Minzhi St, Shenzhen, Guangdong, 12345, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
IPTV

Value of the Purchase Order when the incident occurred:
1,001 to 3,000 USD

Destination market of order in question:
US or Canada

Type of Complaint(s):
Missed Lead Times, Contract Violations, Scams & Other Unethical Activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
The company being reported is an IPTV provider. I was issued several test accounts. After testing everything seemed good, so I purchased credits to use. The IPTV Guide was not displaying programming guide info for many channels and this is where the companies salesperson stated that the guide costs more and I would need to upgrade to a SuperPanel and then ALL of the programming info would be activated. After about 2 months I am fed up dealing with ZINA and am officially filing a blacklist on this company. The company shuts off its service for 8-12 hours at a time for a “planned update” however a “planned update” is only planned IF the customers they are servicing actually know it is “PLANNED”

Today ALL local channels are once again BLACK, this is only one of the issues with this service. I will list them below so you do not make the same mistake. ZINA stated she would issue a refund if the EPG did not populate as promised, the refund was never issued!!

Here is what you can expect from this company:
BLACKED OUT IPTV for 8-12+ hour blocks
Channels that do not work at all
Channels that are choppy and freeze
Channels that the audio quits mid-program or no audio at all

The VOD portion of their service is quite good… works 99.999% without any failures or issues. This includes the Movie and TV Series portion of their programming. I would give it an A Grade

I would give their IPTV service a F – Purely that it is not consistently reliable and ZINA and the engineer I deal with seem to go MIA when I mention a problem and want an answer as to WHAT is going on???

Their price is very reasonable per credit IF it works as promised. I would pay 3x the amount from a different provider to not have the issues I have encountered. I can not resell this product because it will cost me too much time fielding calls of poor service.

User Recommendations:
DO NOT PURCHASE FROM THIS COMPANY! I am hoping they do pass by this blacklist posting and realize… IF you treat your customers poorly, the result will eventually be their demise… I would like them to see this and rectify the promises and problems for not only my issues but for the sake of others in the same boat…

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Need More Info on Shenzhen The One Technology Co Ltd?

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