Are you performing due diligence on Shanghai Diamond Garment Accessories Co Ltd from China who sells 4WD UTV? If so, read on below to read one buyers experience when trying to buy 4WD UTV.
You will also find some links to help you find more related information about Shanghai Diamond Garment Accessories Co Ltd on Supplier Blacklist and on Google as well as other bad suppliers of 4WD UTV reported here on SBL.
Shanghai Diamond Garment Accessories Co Ltd
Shanghai Diamond Garment Accessories Co Ltd | Diamond Industrial HK Limited (CR NO. 2539797)
Rm. 141, Bldg. 9, No. 24 Huhang Branch Road, Nanqiao Town Fengxian District, Shanghai, China
Initial contact with the supplier:
Online Supplier Directory
Type of product(s) being purchased:
4WD UTV Side X Side Farm Buggy
Value of the Purchase Order when the incident occurred:
12,001 to 25,000 USD
Destination market of order in question:
Type of Complaint(s):
Missed Lead Times, Contract Violations, Scams & Other Unethical Activities
Stage of relationship with the supplier at the time of the incident:
Have used Alibaba and not had any real issues. On this occasion, the company advertised many products in the power sports field, scooters and e-bikes in great detail. It was Alibaba Gold supplier for 2 years, had been checked by
Alibaba and third party on-site, had certificates and seemed a real business.
A modest 4×4 farm vehicle was selected and the MOQ of 2 arranged. This came to around $17,000 USD. Account details were sent over the Alibaba messaging system and then my email was taken to which were sent Pro-forma invoices. The invoices contained contracts that had a similarly named company, Diamond Industrial, (active 3 years) also with an address in Shanghai but a bank in Hong Kong.
As the account details were supplied inside the messaging from the contact at Shanghai Diamond Garment Accessories (which were fully verified) it seemed that the one with the HK account was a normal subsidiary.
There was a lot of sales and time pressure around the time of payment, a bit like a dodgy salesman but I assumed Alibaba had verified them, long track record, and saw the large catalogue that made it seem irrelevant.
I had the sense of getting a deal from a large company, any questions on various item particulars received qualified answers, often delivered rudely and in capital letters. They even suggested using Transferwise instead of a bank and they made enquiries as to whether I’d be going into a branch (obviously in case of payment would be stopped). I paid via bank online T/T and some other smaller parts were invoiced and paid the week later via Transferwise.
As before, the usual flags were ignored as Alibaba had verified the firm, everything was on the secure messaging and once again, the size of the catalogue of even the smallest parts made it look legit.
After a few months the delivery date slipped by and enquiries were made, I had to keep chasing every time often other people were blamed and complained about including shippers; busy periods or even COVID were also excuses. Towards the end I was told they were a multi-million dollar company and they would refund if I wanted to, I still wanted the goods as had customers lined up for them. About 5 months in there wasn’t any other reason the delay in receiving could be right and I asked for ID to which there was no reply. Various other dodgy flags were raised, the ‘marketing director’ name Larry Tscai is a mis-spelling of a Linked-in marketing executive, the name ‘Shanghai Diamond’ has connotations of infamous fake diamond scams in Shanghai and some other ‘customer’ complained loudly on Twitter about being scammed from them with no goods received after a year.
Reported to HK police and Alibaba – at the time of writing the scam company is still selling everything as usual.
Always use TradeAssurance or some escrow like PayPal if using Alibaba. Alibaba themselves are partly in cahoots with these scams, they make money out of it too from the listings, and maybe more, (see 2013 scam arrests), so do not expect too much help from them. Do due diligence on the firm you pay – look for signs of physical presence and other order histories – when I really began to check it became obvious the company was there to lift the cash and run. Legit firms will have some google map entries at the very least, even in China. Most of all, respect the fact that the firm you pay is the firm that owes the goods to you even if it seems obvious that anyone can see they are the same – I might have had more chance at recovery if I paid the one that Alibaba verified rather than the company the verified company provided for payment to, even with a Chinese Mainland address.
Look for strong sales pressure around the payment time, let yourself cool off after negotiating details for a few days, and don’t succumb to excuses designed to stop you from doing too much Due Diligence. A good company will always remain polite as well, remember that you are the customer and they are not there to do you a favour.
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