Are you performing due diligence on Garg Tube Export LLP from India who sells Galvanised Steel Coils? If so, you may want to read the below review of the experience of one buyer and their recommendation to consider when dealing with this company.
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Garg Tube Export LLP
Garg Tube Export LLP
Plot No. 1, Block E, Sector 12N, Adani Port & Sez Ltd, Gujrat, Mundra, India
Initial contact with the supplier:
Introduced by a 3rd party
Type of product(s) being purchased:
Galvanised Steel Coils
Value of the Purchase Order when the incident occurred:
100,000 to 1,000,000 USD
Destination market of order in question:
Type of Complaint(s):
Contract Violations, Scams & Other Unethical Activities
Stage of relationship with the supplier at the time of the incident:
The owner of Garg Tubes ( RA) had been requesting us for buying his stock steel material since October 2020. He even came and met us to inform us that the material is ready at the Indian port for shipment, after we agreed to buy 220 MT of Galvanized coils, he sent us a Proforma invoice and since December 2020 we have been waiting for him to perform his part of the agreement, He and his colleagues have been giving us various timelines for shipment & have been giving misleading information about containers being ready, etc. finally on 28th of January after a lot of follow up, we came to know from an owner that they are having issues with the customs at load portion India. on further questioning by email, they sent us a regret email specifying that they cannot perform as per agreement. their non-performance affects us badly and will long term repercussions on us.
Never deal with private non-professional family owner companies of Indian Origin, these companies do not have the wherewithal or understanding to deal in a proper professional manner specifically when it comes to international dealings.
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