SUPPLIER BLACKLIST

Xian Zelong Biotech Co Ltd

Xian Zelong Biotech Co Ltd

Are you researching possibly doing business with Xian Zelong Biotech Co Ltd from China who sells Ergosterol? If so, you may want to read the below review of the experience of one buyer and their recommendation to consider when dealing with this company.

You can also find more searching options to learn more about Xian Zelong Biotech Co Ltd on Supplier Blacklist and across the web.

Xian Zelong Biotech Co Ltd

Buyer’s Nationality:
Belarus

Seller:
Xian Zelong Biotech Co Ltd

Seller Website:
www.zelongbiotech.en.alibaba.com| www.bcbiotech.en.alibaba.com

Seller Address:
2405, Unit 1, Block A, Jinqiao International Plaza, No. 50 Keji Road, Xi’an, Shaanxi, 710018, China

Initial contact with the supplier:
Search Engine

Type of product(s) being purchased:
Ergosterol

Value of the Purchase Order when the incident occurred:
6,001 to 12,000 USD

Destination market of order in question:
Eastern Europe

Type of Complaint(s):
Scams & Other Unethical Activities

Stage of relationship with the supplier at the time of the incident:
Order #2

User Experience:
We received more than ten offers for ergosterol (1 kg) on Alibaba from the Chinese suppliers. The product of Xi’an Zelong Biotech Co., Ltd. was neither the cheapest nor the best in quality, but it was the best among those studied in terms of price-quality ratio. For this reason, it was chosen for further work, and it was decided to purchase a larger portion (8 kg) from this company.

After paying 6060$, FedEx soon delivered a barrel containing 8 kg of white powder. But the inspection showed that the obtained product was not ergosterol. This was very easily established by comparing the NMR spectra of the real ergosterol, which was the object of our contract. It turned out to be more difficult to establish what it is. This was done in the specialized laboratory of the Belarusian State University. Using IR spectroscopy and X-ray diffraction analysis, it was shown that this product is amorphous cellulose. The latter is ideal for use as a fake product. The amorphous cellulose is low in cost and good in appearance.

Xi’an Zelong Biotech was represented by a person named Blake Wu. Attempts have also been made to contact sales manager Jacob Liu, but these have not been successful.

Of course, we have repeatedly made proposals to replace the product: “Why don’t you want to get your product back so you can do the analysis yourself and make sure it’s not ergosterol?”. The answer was something like this: “How do I know if I got my product? Maybe you changed my product. You returned me another product other than ergosterol, so you can ask me for a refund.”

Searching for a company on Google, we found that we are not the first victim of this company. On the Pakistani site https://www.pakistancomplaints.com/ali-baba-and-ali-baba-express-claim-of-trade-assurance-that-no-one-will-cheat-customer-is-fake/ we found the following entry: “I ordered a product from “Xian Zelong Biotech Co Ltd” on Alibaba. But the company sent me the fake products and when I asked them to return the payment, they said they will and delayed the return by claiming that their company was on a Chinese holiday or their CEO was traveling. When more than 1 month passed the company refused to return payment and stopped communication.”

User Recommendations:
The radical solution to the problem is to avoid Chinese suppliers

User Submitted Image 1:

User Submitted Image 2:


Next Steps, Take Action

Leave us a comment below if you know this company and have had experience working with them.

Submit this company to Supplier Blacklist with your experience.

If this company has caused you problems you learn more about loss recovery here.

You can also learn more about loss prevention here.


Need More Info on Xian Zelong Biotech Co Ltd?

If you need more information, you can click the below links to search for more submissions about Xian Zelong Biotech Co Ltd on Supplier Blacklist as well as go to the search results page on Google for more reviews online about this company.

Perform a Supplier Blacklist search for more reviews on this company.

Find more bad suppliers of Ergosterol on Supplier Blacklist

Search Google for more reviews.

 

0 comments on “Xian Zelong Biotech Co Ltd

Leave a Reply