Are you looking for information on the company Xiu Shui Lian located in Shenzhen China who sells Wig? If so, read below to read one buyer’s experience with this company.
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Xiu Shui Lian
Buyer’s Nationality:
United States
Seller:
Xiu Shui Lian | Shenzhen Hezhihe Industrial Development Co Ltd
Seller Website:
www.Roseme-wig.com | www.Majewig.com | Wonderfulwig.store@gmail.com
Seller Address:
Room 506 Building 2, 2990 Songbai Road, Boan District, Shenzhen, Guandong, China
Initial contact with the supplier:
Introduced by a 3rd party
Type of product(s) being purchased:
Wigs
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
US or Canada
Type of Complaint(s):
Scams & Other Unethical Activities
Stage of relationship with the supplier at the time of the incident:
Initial Order
User Experience:
The Facebook ad had pictures of the product and when I clicked on the site, the company said they ship from California in the US. It took over 21 days for me to receive the product only to find out that I was sent a product that was not as described. It didn’t have any tags and the bags that the wigs came in seem to be used.
I requested a refund immediately and was told I needed to send pictures of the product. Once that was completed they tried to offer me small amounts of money and when I declined, they told me in order to get my full refund, I needed to send the product back. I sent it on October 5 and no refund has been issued. They keep telling me that it is still in transit and it is now 3 months with no refund.
User Recommendations:
I do not order from Facebook ads any longer.
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