Looking for information on Heibuy Hair Based in Guangzhou who is based in China that sells 30 Inch Wig With 360 Closure? If you’re looking for information on this company, then read the below experience of one buyer who ended up having problems with this company so you make sure you avoid having the same problems also.
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Heibuy Hair Based in Guangzhou
Buyer’s Nationality:
South Africa
Seller:
Heibuy Hair Based in Guangzhou
Seller Website:
www.heibuy.com
Seller Address:
No. 123 Rd, Yanling Road, Tianhe District, Guangzhou, China
Initial contact with the supplier:
Search Engine
Type of product(s) being purchased:
30 Inch Wig With 360 Closure
Value of the Purchase Order when the incident occurred:
1,001 to 3,000 USD
Destination market of order in question:
China
Type of Complaint(s):
Missed Lead Times, Scams & Other Unethical Activities
Stage of relationship with the supplier at the time of the incident:
Initial Order
User Experience:
On the 30th of November 2020, purchased hair online. Using this number +86 1871 8391 993. They said they deliver within 2 days. I waited, I had to keep checking them if they will deliver. I finally received a tracking number from them. I was the one calling Aramex doing follow up but they said if you don’t get your hair within 3 days they will do the delivery themselves. After wasting my airtime, they delivered after 5 days. When I opened the package I found 20inch 5 small bundles and 18inch 1-way closure. I told them this is not what I ordered. On the label it says 30inch but inside it was not. They were not even apologetic. They were not responding to my texts. I paid R3000 for the hair I didn’t order. They told me to send pictures but nothing was done. I lost my money and my husband’s trust. They are so arrogant. It’s either they don’t reply or take time to reply. I am very hurt because they keep advertising, targeting more victims.
User Recommendations:
I learned not to ever trust online-based companies. I usually purchase online but with South African bases companies and never experience any of this.
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