Looking for information while you are performing due diligence on Pilla Sarl LLC from Ukraine who sells Spruce Saw Lumber? If you’re looking for information on this company then read the below experience of one buyer who ended up having problems with this company.
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Pilla Sarl LLC
Buyer’s Nationality:
Vietnam
Seller:
Pilla Sarl LLC
Seller Website:
www.pillasarlllc.com
Seller Address:
61070, Harkivska Oblast, Misto Harkiv, Kijivskiy Rayon, Vulicya, Akademika, Proskuri, Ukraine
Initial contact with the supplier:
Search Engine
Type of product(s) being purchased:
Spruce Saw Lumber
Value of the Purchase Order when the incident occurred:
6,001 to 12,000 USD
Destination market of order in question:
Other
Type of Complaint(s):
Missed Lead Times, Contract Violations, Scams & Other Unethical Activities
Stage of relationship with the supplier at the time of the incident:
Initial Order
User Experience:
We had a contract to import spruce saw lumber from PILLA SARL LLC in August 2020. Everything seems to be fine at the start, we negotiate the MOQ and agreed upon. He provides bank details and a proforma for payments I move on and do the payment. We bought CIF HCM City, Vietnam, and the payment term is TT before 50:50. After we paid 50% of the contract’s value, the shipping company – THE MARK GLOBAL SHIPPING AND LOGISTIC sent an email to require us to pay 3,500 Euro for converting the containers to Vietnam ( I had an email from shipping) which is unreasonable and was not warned in the beginning.
I checked the Bill of Lading which the shipping sent to us. it’s fake.
I checked with the ZIM vessel agent in Vietnam. They made all fake information on the Bill of Lading.
And then follow the bank at Vietnam’s instruction, to finish this contract, I asked them to return money back. He agreed on a phone call via WhatsApp to pay back but I wait and wait for more than 3 weeks, he said the bank in
German does not pay back due to covid-19. It is unreasonable.
I was in contact with WhatsApp#: + 380 68 163 0076 and + 380 95 944 1789
Since we lost communication in 2 weeks from the date he received the deposit amount then he uses a new phone number + 380 95 944 1789 and now I can not contact via phone/WhatsApp. I only can email him via mail: sales@pillasarlllc.com and ischenkolyudmila9@gmail.com
User Recommendations:
When you order from an overseas seller, check if they exported to Vietnam market/ whom they are exporting to How big they are?
Next Steps, Take Action
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