Are you performing due diligence on Gnfei Technology Company Ltd from China who sells DTG Tee Shirt Printer? If so, you may want to read the below review of the experience of one buyer and their recommendation to consider when dealing with this company.
You will also find some links to help you find more related information about Gnfei Technology Company Ltd on Supplier Blacklist and on Google as well as other bad suppliers of DTG Tee Shirt Printer reported here on SBL.
Gnfei Technology Company Ltd
Gnfei Technology Company Ltd
Flat C 9/F, Winning HSE, No. 72-76, Wing, Hong Kong, Lok ST Sheung Wan, Hong Kong, China, 999077, China
Initial contact with the supplier:
Direct Buy Website
Type of product(s) being purchased:
DTG Tee Shirt Printer
Value of the Purchase Order when the incident occurred:
3,001 to 6,000 USD
Destination market of order in question:
US or Canada
Type of Complaint(s):
Compromised Intellectual Property
Stage of relationship with the supplier at the time of the incident:
I received the printer from FedEx on July 24th 2020. I opened the wooden box they shipped the printer in to find the printer damaged. I notified them that day with pictures of the damage but it would have been late in China so I heard nothing back until the next day. Their reply to me was that the damage would have nothing to do with the printer working or justify a refund and I could put stickers on the damaged areas (really!!!).
Then I got into setting up the printer once I got past the damage and found out it would not do a self-check upon turning the unit on. I contacted the supplier and requested info from them. They replied the next day with they needed a video of the unit when I turned it on. I made a video sent it to them and then nothing back for like three days. I sent another email to the supplier and finally got a reply back from them that the engineers were working on trying to figure what was wrong. After that, I never heard a word from them again and can’t get them to respond to my emails.
So the end result was a broken 3500.00 DGT printer with 300.00 worth of ink in it that is no good.
Don’t buy from http://www.gnfei.com or www.feistation.com they do not back what they sell.
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