Are you performing due diligence on Car Trustly Store from Zhejiang China who sells Seat Cover? If so, read on below to read one buyer’s experience when trying to buy Seat Cover.
You will also find some links to help you find more related information about Car Trustly Store on Supplier Blacklist and on Google as well as other bad suppliers of Seat Cover reported here on SBL.
Car Trustly Store
Buyer’s Nationality:
South Africa
Seller:
Car Trustly Store
Seller Website:
https://cartrustly.aliexpress.com/store/4513055?spm=a2g0o.store_home.pcShopHead_11321375.14
Seller Address:
Store No.4513055, Yiwu, Zhejiang, 0579, China
Initial contact with the supplier:
Online Supplier Directory
Type of product(s) being purchased:
Seat Cover
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
Republic of South Africa
Type of Complaint(s):
Missed Lead Times, Scams & Other Unethical Activities
Stage of relationship with the supplier at the time of the incident:
Initial Order
User Experience:
I have ordered a seat cover from the store via AliExpress. The parcel was sent back to them, by customs or whomever, and then they resent it. This resulted in me only getting it 4 months later and due to the buyer’s protection on AliExpress automatically closing after some time I was unable to dispute when I received the parcel and it did not fit. The store then agreed to refund 305 which I feel is not fair as I paid 100%. They are welcome to send a courier to collect the parcel but I need my money to buy another cover. They also agreed to send another one if I pay the delivery but I am not going to risk waiting another 4 months just to maybe get another wrong product.
User Recommendations:
The dispute before the buyer’s protection runs out automatically. Rather get a refund before receiving the parcel than receiving an incorrect one and now I cannot get a refund
User Submitted Image 1:
User Submitted Image 2:
Next Steps, Take Action
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Need More Info on Car Trustly Store?
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