SUPPLIER BLACKLIST

ZhiQin Toys Co Ltd

ZhiQin Toys Co Ltd

Are you researching possibly doing business with ZhiQin Toys Co Ltd from China who sells Microphones and Baby Phones? If so, you may want to read the below review of the experience of one buyer and their recommendation to consider when dealing with this company.

You can also find more searching options to learn more about ZhiQin Toys Co Ltd on Supplier Blacklist and across the web.

ZhiQin Toys Co Ltd

Buyer’s Nationality:
Russia

Seller:
ZhiQin Toys Co Ltd

Seller Website:
www.zq-toys.com

Seller Address:
4th floor, No.8, Jintai 6 Lane, Tai’an Road, Chenghai District,  Shantou City, Guangdong Province, 515800, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
Microphones, Baby Phones

Value of the Purchase Order when the incident occurred:
25,001 to 100,000 USD

Destination market of order in question:
Western Europe

Type of Complaint(s):
Missed Lead Times, Contract Violations

Stage of relationship with the supplier at the time of the incident:
Order #3-5

User Experience:
My company has cooperated with ZhiQin company since 2016. All the products we’ve purchased were ODM products which were made under our design in the molds paid by us. When visiting China, my colleagues visited ZhiQin company office and were escorted by the supplier to the factory where our goods were produced. My colleagues are not Chinese speakers, so they couldn’t be sure if the factory belonged to ZhiQin company or not, but they were assured that the supplier was the manufacturer, not a trader. The supplier has quoted favorable prices and provided us with goods of quite fine quality for its price. But each time the goods were shipped later than was agreed, and each time the different reason was given to us (fire, raw materials suppliers failure, tropical cyclone, and so on). But as far as our molds were at the supplier’s and the prices were still favorable we proceeded with cooperation with him. At the end, we made 40% deposit in October 2019 and the goods were to be shipped before CNY 2020.

Up to now the supplier doesn’t deliver the goods, doesn’t confirm the inspection date, doesn’t provide us with product photos or any evidence that the products are produced and refuses to refund the deposit. For the last 4 months, he doesn’t reply our emails and for the last 2 months he doesn’t reply to our phone calls (if he sees my company phone numbers), doesn’t reply us neither in QQ nor in WeChat. Moreover, when I’ve called him from the number he doesn’t know, he replied the phone call and confirmed that the inspection can be held next week, but rejected all the phone calls and ignored all the emails from the inspection company. I was informed by my Chinese friend that we are not the only company who suffered from working with ZhiQin company and that even several factories in Shantou who were the real manufacturers for ZhiQin company haven’t received any payments from him for months (though I don’t have any real evidences that he really has debts to the factories).


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