Looking for information while you are performing due diligence on Hebei Bokuang Metal Import Export Co Ltd from China who sells Copper Wire Scrap? If you’re looking for information on this company then read the below experience of one buyer who ended up having problems with this company.

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Buyer’s Nationality:
Malaysia

Seller:
Hebei Bokuang Metal Import Export Co Ltd

Seller Website:
www.BOKUANGMETAL.COM

Seller Address:
Shangpin International Xingtai City, Xingtai City, Hebei, 054000, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
Copper Wire Scrap

Value of the Purchase Order when the incident occurred:
3,001 to 6,000 USD

Destination market of order in question:
South East Asia

Type of Complaint(s):
Contract Violations, Scams & Other Unethical Activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
Earlier of this year, I planned to place an order for scrap copper wire from China. I am interested in the product published by Hebei Bokuang Metal Import and Export Co Ltd in Alibaba supplier directory. Since this first deal with Chinese supplier from china, I request in small quantity whereas just 1 tonne for the trial test. They agree to supply and issue the Proforma invoice for 1 tonne, since there is covid-19 outbreak China went lockdown after the lockdown lifted, as per in invoice, and agreed I transfer 30% ( USD 1200) to the supplier. Later they said the MOQ was 10 tonne, we worried about this supplier and ask to refund the money, every time we asking about the money they just reply we will arrange and promise to return but they do not return our money. After a long discussion, by exchanging the messages we both agreed for 5 tonnes, but I do not pay any payment for that and just agreed to pay balance payment at the loading port.

The supplier informed the goods were packed. We call reconfirm with this supplier the exact date for the shipment, he suddenly changed his mind and said it better to go for 10 tonnes, he keeps changing the mind. He already issued the second invoice for 5 tonnes, finally, we decide to drop to taking scrap from this buyer, and ask to return the money again, he keeps promise to return till now he did not return the money.

User Recommendations:
I cannot trust the supplier list in Alibaba directory. Have to go to China by ourselves to buy things and need to careful when dealing with mainland supplier.

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