SUPPLIER BLACKLIST

Xinghuo Led Tech Limited

Xinghuo Led Tech Limited

Need more information on Xinghuo Led Tech Limited located in Shenzhen China? If you’re considering doing business with this company, read below to read one buyers experience with when they were looking to source Track Lights from them.

You will also find some links to help you find more related information about Xinghuo Led Tech Limited on Supplier Blacklist and on Google as well as other bad suppliers of Track Lights reported here on SBL.

Xinghuo Led Tech Limited

Buyer’s Nationality:
Belarus

Seller:
Xinghuo Led Tech Limited

Seller Website:
www.szshoplight.com

Seller Address:
3F Bldg3, Landwind Industrial Zone, Tangtou Avenue, Shiyan Town, Bao’an District, Shenzhen, Guangdong, 518108, China

Initial contact with the supplier:
Search Engine

Type of product(s) being purchased:
Track Lights

Value of the Purchase Order when the incident occurred:
25,001 to 100,000 USD

Destination market of order in question:
Eastern Europe

Type of Complaint(s):
Missed Lead Times, Contract Violations, Scams & Other Unethical Activities

Stage of relationship with the supplier at the time of the incident:
Order #3-5

User Experience:
The company (Xinghuo) was found as a potential supplier of lights for our stores in Belarus (Megatop, largest retailer for shoes). The cooperation started, it was not smooth, but acceptable: the shipments were always delayed, the prices raised, but the tested quality was always good. We fixed the warranty period signing a contract, and that was when the cooperation hit the wall: the factory (Xinghuo) received our claim saying that after 2 years of the 3-year warranty, most of our lights died. The factory requested samples, analyzed them, found no reason for the issue, then started ignoring our contacts. I tried to contact them a dozen of times over 2 months, which resulted in a partial refund (around 15% of the defective lights), and then the factory stopped all conversations calling the buyers stupid people to farewell. The major contacts at the factory were a family, John Zuo (founder) and Caron Zhang (sales manager).


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