Are you looking for information on the company Jinan Xintianyi Trailer Co Ltd located in Shandong China who sells Horse Trailers? If so, read below to read one buyer’s experience with this company.
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Buyer’s Nationality:
New Zealand
Seller:
Jinan Xintianyi Trailer Co Ltd
Seller Website:
www.jnxintianyi.en.alibaba.com
Seller Address:
162 Zhongxin Street, Ningjiabu, Zhangqiu, Jinan, Shandong, China
Initial contact with the supplier:
Search Engine
Type of product(s) being purchased:
Horse Trailers
Value of the Purchase Order when the incident occurred:
12,001 to 25,000 USD
Destination market of order in question:
Australia/New Zealand
Type of Complaint(s):
Contract Violations
Stage of relationship with the supplier at the time of the incident:
Initial Order
User Experience:
In 2017 I purchased 2 horse trailers from xty trailers in Jinan. The trailers arrived damaged and Chenglei Guo (president) requested I repair and get complied which I did. Despite many emails this company did not compensate for our financial losses. This year the floor has completely rotted away and is to be replaced. This is due to poor manufacturing, no galvanised dipping as promised and water ingress from very poor workmanship. Company contacted and Chenglei just mocked photos. Buyer beware this man is a scam artist and will not honour his word.
User Recommendations:
Buyer beware. make sure you only deal with reputable companies who have quality assurance and who will honour warranty. This company does not
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