Looking for information on Shenzhen Inz Technologies who is based in China that sells DTG Printer?If you’re looking for information on this company, then read the below experience of one buyer who ended up having problems with this company so you make sure you avoid having the same problems also.
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Shenzhen Inz Technologies
Houting Town, Shajing Street, Shenzhen, Guangdong, 518104, China
Initial contact with the supplier:
Online Supplier Directory
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
6,001 to 12,000 USD
Destination market of order in question:
Republic of South Africa
Type of Complaint(s):
Contract Violations, Scams & Other Unethical Activities
Stage of relationship with the supplier at the time of the incident:
I ordered a DTG printer from Shenzhen Inz Technologies early int the year. I wanted to operate a t-shirt printing company in South Africa. I placed an order via Alibaba and Alex King responded. An Order No. 11103667001023014 was worth $6300 was created and paid in full.
The machine was delivered in May 2018 and never worked from the 1st day. I raised the issue with Alibaba but it turned out that the 30 day period expected had lapsed. Hence, I was advised to negotiate with the supplier to have the matter resolved. The supplier is taking advantage that the 30 day period to launch a query with Alibaba has lapsed and it has since received its money from an escrow account.
I received no help until I decided to return the machine. The machine is on its way back to Shenzhen port and I incurred an extra cost of R7 000. I am trying to get Alex King to commit that he will refund my money but he is ignoring my communication and emails.
I need help to recover my money as I lost revenue and my business collapsed before it started. I was forced to relocate from South Africa and I am now trying to revive my career in Dubai.
Do not buy from a supplier without doing enough due diligence.
Register your complaint with Alibaba before 30 days lapses to avoid disappointment.
Give a proper rating depending on your customer experience. do not be coerced by the supplier to give a customer service rating.
Next Steps, Take Action
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