Are you performing due diligence on Changzhou Dingang Metal Material Co from China who sells Galvanized Steel? If so, you may want to read the below review of the experience of one buyer and their recommendation to consider when dealing with this company.
You will also find some links to help you find more related information about Changzhou Dingang Metal Material Co on Supplier Blacklist and on Google as well as other bad suppliers of Galvanized Steel reported here on SBL.
Changzhou Dingang Metal Material Co
Room 502-504, East Bldg, Changzhou City, Jiangsu, 213000, China
Initial contact with the supplier:
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
12,001 to 25,000 USD
Destination market of order in question:
Type of Complaint(s):
Missed Lead Times, Contract Violations
Stage of relationship with the supplier at the time of the incident:
At beginning of January of 2016 my company put an order of 40 Tons of Galvanized Steel with Changzhou Dingang Metal Material Co.
It was the second time that my company would make business with this company, in the first time everything was ok.
This order would be divided in two shipments ( 20 Tons each).
The payment terms were 30% of the total oder (40 Tons) in advance and the two balances before the two shipments. (70% of 20 Tons before first shipment and 70% of the other 20 Tons before second shipment)
My company paid 30% of the total order in advance at January 18th 2016 and 70% of half order (20 Ton) before the first shipment as combined at March 23th 2016.
We received the material and send it to our customer on April 3rd 2016
At this moment this company asked us to make the payment of the second shipment and my company paid at April 25th 2016
After some days our customer informed us that was not possible to weld the material.
We informed Changzhou Dingang Metal Material about what was happened and they told us that was the same type of galvanized steel than they sold to us before (something impossible, because if was the same material the welding performance would be the same).
We told to them to do not ship the other 20 Tons and, at the same time, tried to solve our customer problem. We discover that the material was not galvanized steel as our request but galvalume (aluzinc) steel, a different material.
We develop a new welding flux capable to weld this material and solved the problem of our customer.
After that, we informed Changzhou Dingang Metal Material what has happened and told them that even if the material was not as our request, we found a way to work with it and, to make things easier, we ask them to send this wrong material because we could use it.
They informed us that the material was sold to other company.
We told them that, in this case, we will wait until they produce another 20 Tons and send to us.
At this moment Changzhou Dingang Metal Material informed us that the price of the material was rised about 15%.
We checked with another suppliers and this information was not true, because the steel price was stable at that moment.
So, our decision was to ask them to send our money back.
Since this, we never received our money back.
First they informed that was not possible and informed to us that the only thing that they could do was to send 20 Ton of the increased price material.
After months of discussion, and seeing that nothing was happening we agreed to receive 20 Tons of material instead of the money, even if we need to pay an extra money before the shipment.
They never produce these 20 Tons.
After all this 4 years they didn’t do anything and we are looking for a lawyer.
So, our advice is: Do not buy from Changzhou Dingang Metal Material Co because they are not a serious company.
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