Looking for information on Flying Pigeon Industrial Development Ltd who is based in China that sells Adult Tricycles? If you’re looking for information on this company, then read the below experience of one buyer who ended up having problems with this company so you make sure you avoid having the same problems also.
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Flying Pigeon Industrial Development Ltd
www.flyingpigeon-bicycle.com | www.cntjfeige.en.alibaba.com | www.feigebike.en.made-in-china.com
No.11 Huake One Road, Xiqing District, Tianjin, 12345, China
Initial contact with the supplier:
Online Supplier Directory
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
25,001 to 100,000 USD
Destination market of order in question:
Type of Complaint(s):
Missed Lead Times, Contract Violations
Stage of relationship with the supplier at the time of the incident:
More than 10 orders had been placed with this supplier when the incident occured
They have been a trusted supplier for our products the more than 15 years. In the past three years however they have been substituting quality parts for no name or counterfeit parts. The items have been substandard in every respect, many parts are missing, parts are supplied incorrectly, the goods are not of merchantable quality and are defective in the Australian market. Seller fails to reply adequately to emails, has no resolution to manufacturing faults and defects and makes no offers of compensation other than we will give you $10 off your next order. In the early days this company was good but they no longer value our cooperation and they have no interest in doing the best job they can. They simply want your money and then ship you a substandard faulty product. The point of contacts are Annie and Daisy, they are the only “English” speaking people at the business and they don’t (in my opinion) take the time to relay feedback and quality control issues with the product to upper management because I am sure upper management would not want to send out product like this.
When this company does a good job they have a great product. The last three or four years however have seen substantial decline in both the quality and their interest in providing any support for a quality product. I would strongly recommend finding another supplier, one who takes more care and pride in the goods that they are producing
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