Need more information on Dongguan Rongshu Hardware Product Co Ltd located in China? If you’re considering doing business with this company, read below to read one buyers experience with when they were looking to source Model Car from them.
You will also find some links to help you find more related information about Dongguan Rongshu Hardware Product Co Ltd on Supplier Blacklist and on Google as well as other bad suppliers of Model Car reported here on SBL.
Dongguan Rongshu Hardware Product Co Ltd
Buyer’s Nationality:
Australia
Seller:
Dongguan Rongshu Hardware Product Co Ltd
Seller Website:
www.rongshuyan.com | www.rongshuhardware.en.alibaba.com
Seller Address:
2nd Floor, No. 1, Longshui Road, Qingtangmian Industrial Park, Youganpu Village, Fenggang Town, Dongguan, Guangdong, 523690, China
Initial contact with the supplier:
Online Supplier Directory
Type of product(s) being purchased:
Model Car, Model Bus
Value of the Purchase Order when the incident occurred:
12,001 to 25,000 USD
Destination market of order in question:
Australia/New Zealand
Type of Complaint(s):
Missed Lead Times, Contract Violations, Scams & Other Unethical Activities
Stage of relationship with the supplier at the time of the incident:
Initial Order
User Experience:
Dongguan Rongshu Hardware Product Co Ltd produced poor quality incomplete broken defective models,ignored all instructions,made many mistakes and expected the buyer to pay for it.Samples due in 35 days took 6 months and were defective and broken.Nothing was shown for review for 6 months,no prototypes were made,company went straight to production without approval and lied through the whole dispute process.Order was through Alibaba Trade Assurance but Alibaba dispute team ignored 24 files of detailed evidence and automatically sided with the supplier.Dongguan Rongshu Hardware Product Co Ltd operates unethically and intentionally cheats the buyer by demanding 60% deposit then producing rubbish so the buyer receives nothing.No product was ever received because the standard was so low it would be unsalable.DO NOT TRUST Dongguan Rongshu Hardware Product Co Ltd and DO NOT TRUST Alibaba Trade Assurance
User Recommendations:
DO NOT TRUST Dongguan Rongshu Hardware Co. Ltd and DO NOT TRUST Alibaba Trade Assurance, it is a scam that does not protect the buyer for any order over US$50 my losses are US$10,197 plus other expenses to commence the order
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We had the same experience, this company is very incompetent has very bad quality and bad communication. They are very unprofessional and instead of fix the problem properly they try to make excuses and even have the audacity to want to increase price for quality they already quoted for. Dongguan Rongshu Hardware Company lie and cheat the buyer, DO NOT TRUST THEM !