Looking for information on Changzhou Dengyue Sponge Co Ltd who is based in China that sells Polyurethane EVA Sponge? If you’re looking for information on this company, then read the below experience of one buyer who ended up having problems with this company so you make sure you avoid having the same problems also.
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Changzhou Dengyue Sponge Co Ltd | 常州市登月海绵有限公司
No.209, Fumin Road, Wujin District, Changzhou, Jiangsu, 212012, China
Initial contact with the supplier:
Type of product(s) being purchased:
Polyurethane EVA Sponge
Value of the Purchase Order when the incident occurred:
1,001 to 3,000 USD
Destination market of order in question:
US or Canada
Stage of relationship with the supplier at the time of the incident:
This Ellan Zhou and her manager scammed me.
After the PSI at 80% packed inspection. I rejected due some Critical defects on the printing logo. However the kind and fast response from the sales person at this company, ELLAN ZHOU by Committing her self to correct mistakes.
Also my confidence in ALIBABA trade assurance tool, They gave me enough confidence to pay the balance of the merchandise and be able to meet the delivery date to the user in Miami.
However, when the goods reach destination, 1085pcs of 2000 pcs batch have critical defects. Alibaba on my dispute process decided to make an other 500usd men / day inspection to solve this dispute. But the supplier called me again and asked me to drop it because they decided to accept the claim and pay the refund. So I did it trusting in this manager but after I drop it she send me an email rejecting the refund. They just scammed me.
Do not pay the balance if the incoterm is DDP. Also do not use Alibaba trade assurance. Is useless at the end.
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