Are you researching possibly doing business with Pearlzone Based in China who sells Shoes? If so, you may want to read the below review of the experience of one buyer and their recommendation to consider when dealing with this company.
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Pearlzone Based in China
NO 14 Nanjing Rd Jiang’an, DistrictHubel, Wuhan, Wu Jan Shi Hu Bei, 430000, China
Initial contact with the supplier:
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
US or Canada
Type of Complaint(s):
Scams & Other Unethical Activities
Stage of relationship with the supplier at the time of the incident:
Ordered a pair of shoes on March 1st. when the shoes finally arrived they were too small. I emailed the company 4 times asking for either my money back or some sort of settlement. The only response I got was I would have to mail the shoes back to China at my expense. They did tell me this style of shoe runs small. This was after the fact. I also sent many messages to them thru their messenger on face book. Every time I send a message, they repeat themselves asking for my information again and again. I bet I sent my information 25 times. They say they will look into this and get back to me. They never follow up. I do not think they have a customer service dept. If they do, it is the worst I’ve ever had to deal with . the shoes cost $35.99. I am a retiree on a fixed income.
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