Are you looking for information on the company Husqvarna Man located in United Kingdom who sells Motorcycle Parts? If so, read below to read one buyer’s experience with this company.
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Buyer’s Nationality:
South Africa
Seller:
Husqvarna Man
Seller Website:
www.husqvarnaman.com
Seller Address:
Unit 11, Colliers Farm Buildings, Radnage, HP14 4ED, United Kingdom
Initial contact with the supplier:
Search Engine
Type of product(s) being purchased:
Motorcycle Parts
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
Republic of South Africa
Type of Complaint(s):
Missed Lead Times, Scams & Other Unethical Activities
Stage of relationship with the supplier at the time of the incident:
Initial Order
User Experience:
I have ordered some motorcycle parts from Husqvarnaman in the UK online on 9 February 2019. I had no communication from them on when they going to ship my order until I logged a complaint with PayPal. They then shipped the goods on the 26 February 2019 and emailed me a credit note for 150 pounds for goods not in stock. They told me that I need to close the dispute with PayPal before they can credit me on my credit card
“Unfortunately we can’t refund you the credit amount until the dispute you have opened in paypal is closed. We will respond on paypal shortly with the
above information.”
I have done what they have asked and till now have not received my credit.
I have received the goods that they had in stock but on inspecting the goods I noticed that that the con rod ordered and the con rod received are not the same. I received a con rod for a Husqvarna 610 TE but I ordered a con rod for a Husqvarna 510TE to the value of 285.00 pounds. I have sent numerous emails to them with no reply and I have engaged with PayPal but they cannot help me for I have closed the dispute and cannot reopen a dispute with the same supplier.
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