Have you been doing research on ZHW High Tech HK Co Ltd located in China sells Electronic Inductor? If so, read on below to read one buyers experience when trying to buy Electronic Inductor.
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Buyer’s Nationality:
Switzerland
Seller:
ZHW High Tech HK Co Ltd
Seller Website:
www.zhw-ic.com
Seller Address:
Room 888, MingCheng GuoJi Plaza, Shen Hui Road, Buji Town, Longgang District, Shenzhen, 518112, China
Initial contact with the supplier:
Search Engine
Type of product(s) being purchased:
Electronic Inductor
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
Western Europe
Type of Complaint(s):
Contract Violations, Scams & Other Unethical Activities
Stage of relationship with the supplier at the time of the incident:
Initial Order
User Experience:
Through Google-search I found the platform https://www.hkinventory.com/. There I got in contact with the faulty company ZHW High Tech. I inquired by email 2 different electronic inductors from a certain Japanese supplier SUMIDA and told them that it is important to have ORIGINAL SUMIDA-MADE parts only. Before shipping the 2 ordered parts I want to see pictures, as I knew that there are many Chinese clones around, which are similar but not really the same, and we cannot accept clones. They sent me pictures of one of the 2 parts and said that the second part is in an other warehouse and not accessible right now. The pictures of the first part were good, so I trusted that they understood what I need and did not insist on seeing appropriate pictures of the second part.
After receiving the parts I had to understand that the first part was good, but this second part was a cloned part and not what I ordered. In a very arrogant way my contact, Petrel, from this company told me that the parts are very similar and I should test them to see that I can use them. Of course for many reasons this is not an option for us. So he strictly refuses to exchange the part against what we ordered or refund the money and take them back. We cannot use these parts but did pay for them. 100% loss.
User Recommendations:
I am doing such purchasing business since more than 10 years and at a certain point there is not much to learn if the supplier makes very dirty tricks with you like showing pictures about the good parts only and lies to you that he has no picture about the second part and then ships fake. The reason to make this action is mainly to prevent other buyers from contracting with this company and hopefully decrease their business resp. criminal actions
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