Are you looking for information on the company Quanzhou Hongtuo Bags Co Ltd located in China who sells Custom Sports Backpacks? If so, read below to read one buyer’s experience with this company.
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Quanzhou Hongtuo Bags Co Ltd
Quanzhou Hongtuo Bags Co Ltd
Fangrong Rd, No. 122, Quanzhou, Fujian, 362000, China
Initial contact with the supplier:
Online Supplier Directory
Type of product(s) being purchased:
Custom Sports Backpacks and Trolley Bags
Value of the Purchase Order when the incident occurred:
25,001 to 100,000 USD
Destination market of order in question:
US or Canada
Type of Complaint(s):
Scams & Other Unethical Activities
Stage of relationship with the supplier at the time of the incident:
We contacted this supplier through Alibaba.com and ordered 500 custom baseball backpacks, and 500 custom baseball trolley bags. We paid our initial deposit for the backpacks with a credit card through Alibaba site, and we were told to wait on the deposit for the trolley bags because that would have to be done through t/t. We were given the account information and then told that account had issues and we needed to use another account. We sent the deposit of $4378.00 and the bank told us the account was frozen.
We contacted Alan Fang the company sales rep we had been working with and he told me that they had received too many foreign transfers into this account and gave me another account to send the money. I had him send me documentation that this account belonged to the company, so we sent it again and everything was fine. We have hundreds of email conversations with supplier and pictures of the product. I was notified that the bags were finished I was sent pictures and told to send the remaining balance of $17,377.50 using the same account which we did. Days went by and the company had not contacted my freight forwarder so I reached out to them through Alibaba. When they got back with me they said they had not received our payment and that they never told us to send the money to this account. The email conversations contain pictures of our product in this company’s factory, the emails all came from Alan Fang. Their are two addresses: email@example.com and firstname.lastname@example.org.
The communication went back and forth for sometime Alan stating it was not him it was a fraud, but he refused to work with us to try and help us figure out what was going on. He finally stopped communicating with us on 12/12/18 and the email@example.com email was no longer in use. We never received any product and we have lost $21, 755.55 usd. We have made a report with the FBI but it is out of their jurisdiction so all they could do was put the company on a list.
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