Looking for information while you are performing due diligence on MLC Europe GmbH from Germany who sells Converter DC? If you’re looking for information on this company then read the below experience of one buyer who ended up having problems with this company.
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MLC Europe GmbH
MLC Europe GmbH
Kaiser-Wilhelm-Ring 30. 55118 Mainz, 55118, Germany
Initial contact with the supplier:
Type of product(s) being purchased:
Converter DC |DC TPS82084SIL#
Value of the Purchase Order when the incident occurred:
3,001 to 6,000 USD
Destination market of order in question:
South East Asia
Type of Complaint(s):
Scams & Other Unethical Activities
Stage of relationship with the supplier at the time of the incident:
We released an initial purchase order to ML Components in April-2018. Prepayment was arranged and no delivery issue encountered.
Hence, we proceed with subsequent order and released another 30% prepayment.
After the prepayment went through within a week the pro-forma invoice given to us, ML Components gave all sorts of reasons like: Part Failed Testing, Stock Lost and Stock Quantity Shortage.
We waited for almost 2 months (From June-2018 to August-2018) still the part not deliver to us. Hence, we wrote to ML Components customer service and seek for remittance refund.
Initially they ignored all our email. Until in Nov-2018 then their customer service wake up and response to us. They asked for our bank account and promised the remittance refund will arrange on March-2019.
After this commitment, they are back to their hide-and-seek game again. The most appalling part was they changed their company name, website, address and contact number totally.
The current name they are using is MLC Europe GmbH. Both ML Components and MLC Europe GmbH are affiliated. Totally unprofessional and unethical for a German Registered Company.
Always check for company financial status before release any prepayment.
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