Are you performing due diligence on Tubomart Enterprise Co Ltd from China who sells Plumbing Fittings? If so, you may want to read the below review of the experience of one buyer and their recommendation to consider when dealing with this company.
You will also find some links to help you find more related information about Tubomart Enterprise Co Ltd on Supplier Blacklist and on Google as well as other bad suppliers of Plumbing Fittings reported here on SBL.
Tubomart Enterprise Co Ltd
Rm 1401-1410, Block A1, Guangzhou Greenland, Central Plaza, Shenzhou Rd, Huangpu Qu, Guangzhou Shi, Guangdong Sheng, 510520, China
Initial contact with the supplier:
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
25,001 to 100,000 USD
Destination market of order in question:
Type of Complaint(s):
Compromised Intellectual Property and Lack of Labor
Stage of relationship with the supplier at the time of the incident:
The fittings ordered from Tubomart Enterprise Co Ltd were received and sold to the market. After a short while we started to receive feedback of issues with the fittings. Many bp.19 fitting has pin holes at the back of fittings which were leaking. We immediately stopped selling these fittings and after conducting testing we discovered that many of the fittings were drilled to far into the base of the fitting which resulted in a pin hole after being pressurized.
Tubomart Enterprise Co Ltd was contacted and denied any issues, after long back and forth discussion they finally agreed to take the remaining fittings back to be ‘remade’. After sometime the ‘remade’ fittings were sent back to us. A percentage of these ‘remade’ fittings were tested before being sold only to discover they had the same issue and were never ‘remade’.
We have had numerous leaks from these faulty fittings however Tubomart Enterprise Co Ltd refuse to take any responsibility and deny that these are their fittings. Tubomart Enterprise Co Ltd now do not respond to emails or answer calls from us.
Tubomart Enterprise Co Ltd claim to be a manufacture however after placing an order and before receiving the products I visited the factory. I found out that the products are not manufactured by Tubomart Enterprise Co Ltd only bought and distributed by them.
The Tubomart Enterprise Co Ltd factory is extremely outdated and in terrible condition.
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