Are you looking for information on the company Qingdao Huike Xiangrui Environmental Protection Technology Co Ltd located in China who sells Poly Lactic Acid Granules? If so, read below to read one buyer’s experience with this company.

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Buyer’s Nationality:
India

Seller:
Qingdao Huike Xiangrui Environmental Protection Technology Co Ltd

Seller Website:
www.hkxr-material.com | www.hkxr-metal.com

Seller Address:
No.7 FuLong Shan Road, ShiNan District, Qingdao, Shandong, 266071, China

Initial contact with the supplier:
Introduced by a 3rd party

Type of product(s) being purchased:
Poly Lactic Acid Granules

Value of the Purchase Order when the incident occurred:
Under 1,000 USD

Destination market of order in question:
India

Type of Complaint(s):
Contract Violations, Scams & Other Unethical Activities

Stage of relationship with the supplier at the time of the incident:
Sampling/Testing

User Experience:
Our company wants to purchase biodegradable polymer resins from the company I blacklisted now. Before bulk order we opted for samples order after verifying its company registration documents and bank details by ourselves. They provided PO for the samples order and promised us to deliver to our location through FedEx in 10 working days. They asked for 100% advance payment and we paid them directly to their bank account on 23rd July 2018 through TT. After payment we sent them bank copy of the payment and we wait till their dispatch intimation. After 5 days we asked for shipment tracking details, they replied they would send within 2-3 business days.

After that we again contacted them still the samples were not dispatched. This conversation last for 1 month and didn’t receive any sample product. So we decided to cancel the order. Then we asked for refund.Then they agreed for the refund and submitted us an refund agreement on 12 Sept 2018 and we agreed and sent them signed agreement. Till then we haven’t received any payment. we tried contacting them through email, telephone as well as through fax. They are not replying till now. There telephone is not working now as it was before. Not replying to mail and fax. Then we understood its a fraudulent company.

We cannot take legal action against it as it is not convenient and will require more money and time. So we decide to warn and save others from this company by blacklisting it.

User Recommendations:
Please do not make any communication with this company as the company is fraud. Do a proper research and verification of the company before making any payment upfront. Do site verification by yourself or by the trusted 3rd party. Ask for the reference customers and contact to know there activities. company must be 2 years or more experienced. Often deal with the companies on Alibaba with their Trade assurance program.

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