Haohua Chlor Alkali Group Co Ltd

Are you looking for information on the company Haohua Chlor Alkali Group Co Ltd located in China who sells PVC Resin SG5? If so, read below to read one buyer’s experience with this company.

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Buyer’s Nationality:
Mongolia

Seller:
Haohua Chlor Alkali Group Co Ltd

Seller Website:
www.hhc-chem.com

Seller Address:
No. 6 Beihuan Road, Zhengzhou, Henan, 450000, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
PVC Resin SG5

Value of the Purchase Order when the incident occurred:
25,001 to 100,000 USD

Destination market of order in question:
Other

Type of Complaint(s):
Scams & Other Unethical Activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
My name is Bat-Ireedui Nyamdash with Erdene-Ekh LLC in Mongolia. We are manufacturer of PVC pipes by raw materials is imported from China.

In August 2018, we have contracted with a supplier named Haohua Chlor-Alkali Group Co., Ltd and agreed to purchase 35 tons of PVC resin SG5 at rate of $845 USD per ton. According to the Haohua, they said they did not want to deal with Chinese customs and quoted FOB Erlian Haote, Inner Mongolia, China price and issued us an Proforma invoice to make payment. In the Proforma invoice, they put their USD account No. 250-390-41309243 in Citibank (Hongkong) Limited at 11/F Citi Tower, 83 Hoi Bun Road, Kwun Tong, HK.

We have made the payment through our bank account in Mongolia and they confirmed the receipt of payment and promised to deliver goods in Erlian Haote by August 30, 2018. On 7th of September, 2018, the goods was loaded on truck and went through Chinese customs to Mongolian side. On Mongolian side, i was declaring the goods and found there were 2 different materials delivered to us then i contacted their Sales person Sophia with phone number 18736098986. She said that their Concerning department will solve the issue and recommended me to contact via email. I did it as she recommended and Alina at chinachloralkali@gmail.com replied me to determine exact quantity for each materials.

We immediately arranged the materials and found out that only 9.3 out of 35 tons were pvc resin SG5 which was what we ordered and rest of the goods was the material completely not the product we paid for. We have informed them the each quantity and requested to solve the problem shortly as we had urgent orders. She said that they were checking with factory and trying to solve it. I have received the last email on 25 of September and she has not replied me yet.

I have been trying to contact them via phone call, email and Wechat but nobody answers me and even blocked me on Wechat and email. After that, we have searched them online and found they were registered in Hong Kong and intentionally did it to us.

User Recommendations:
Followings are what we learned from this unfair and unexpected fraudulent actions:
– use reliable source to find a supplier and double check if the company is legit
– if the transaction is with big amount, advise to visit the company in advance and check all the details in person. Only pay after confirms everything

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